Delete your MenuSage account

MenuSage is provided by Eponymical Games Ltd. You can delete your account in the app or ask us to delete it here.

In MenuSage

Open Settings → Account → Delete account. Confirm and sign in again to verify ownership. This deletes your Firebase account and synced MenuSage history. The app also clears that account's local history. On Android, it resets the local profile and withdraws analysis consent.

Without the app

Email direct@eponymicalgames.com with the subject Delete my MenuSage account. Tell us which email and sign-in provider you used for MenuSage. For Sign in with Apple, include the Apple relay address if you used Hide My Email. We may ask you to verify that you own the account. Do not send a password, health profile or menu photos.

You can also request deletion of synced history only while keeping the account. State this in your email, or use Delete history in MenuSage Settings.

What is deleted and retained

Account deletion removes the Firebase user and MenuSage cloud history and feedback. Analysis photos and the saved health profile are not stored in that cloud history. A one-way security hash of the deleted user ID is scheduled to expire after 24 hours and is then deleted asynchronously by Firestore to prevent delayed requests from restoring deleted records. If you request deletion through support, local copies on your devices may remain until the app checks the deleted account; you can remove local data by clearing the app's storage or uninstalling it.

Store purchases, payment records and records required for security, disputes or legal obligations may be retained under the relevant provider's policy. Previously submitted safety reports are separate from the account and do not contain its identifier.

Cancel a subscription separately

Deleting a MenuSage account does not cancel a subscription. Manage or cancel it in Google Play → Payments & subscriptions → Subscriptions, or in your Apple subscription settings.